FAQ

Frequently asked questions

Products

Can I purchase in bulk / wholesale?


My products are available for wholesale purchasing and re-sale. Please contact me via Hello@jasminissaka.com for further information.




What art prints sizes are available?


I offer ISO 216 standard paper sizes which are commonly recognised internationally.

ISO 216 paper / Millimetres / INCHES

A6 = 105 x 148 mm / 4.1 × 5.8 inches (postcard sizes only)
A5 = 148 x 210 mm / 5.8 × 8.3 inches
A4 = 297 x 210 mm / 8.3 × 11.7 inches
A3 = 297 x 420 mm / 11.7 × 16.5 inches
A2 = 420 x 594 mm / 16.5 × 23.4 inches
A1 = 594 x 841 mm / 23.4 × 33.1 inches
A0 = 841 x 1189 mm / 33.1 × 46.8 inches




What materials are used for the art prints?


Printing materials varies depending on items.

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Postcards
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High quality vibrant silk finish on 300gsm paper card.

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A5, A4, A3 Prints
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High quality matt finish on 250gsm acid free archival paper

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A2, A1, A0 Prints
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Artwork is printed on durable water-resistant waterproof matt polypropylene roller banner material.




Digital downloads


Digital downloads are provided as high quality 300DPI resolution JPEGS acording to the size mentioned within the listings, or purchased. Digital downloads are non-refundable. If you have any issues receiving your doanloads feel free to contact for help at Hello@JasminIssaka.com.





Payment Options

What is Clearpay and how does Clearpay work?


Clearpay is an easy finance option that allows you to pay in 4 easy instalments ( usually over 4 months ) with 0% interest. All you have to do is select the clearpay option when checking out and you'll be set.

For more informtion please visit their website:
https://www.clearpay.co.uk




What payment options are accepted?


Finance - Buy now Pay later • Clearpay Digital Payments • Paypal
Accepted Credit Cards: • Visa • Mastercard • Discover • AMEX • Diners • CUP • JCB • Maestro Accepted Debit cards:
• Visa • Master Card





Shipping & Returns

Order processing times & delivery times?


Orders usually take between 3 - 5 business days to be completed, excluding weekedns and UK bank holidays. Delivery times vary depending on which country you reside. Most product will be shipped from the UK.

Postcards, A4 and A3 prints are delivered Via Royal Mail Standard Economy. A2, A1, A0 prints are delivered via DPD next day delivery in the UK.
The following lists average delivery times: UK 2-4 Days Europe 5 - 7 Days USA / North America. 15-20 Days South America 15-20 Days Australia / New Zealand 7-15 Days